Why does technology matter?
- Extends our reach – time and space
- The audience is there, and people are talking
- We can tell stories that spread
- We can aggregate, sort and search input and information like never before
- We can build community
Challenges
- Digital divide is real – skills as well as access
- Technology helps build buzz – but it’s true deliberative power is limited
- Online engagement has to be carefully positioned – it has to make sense as a channel
- Data and records management