Fresh Media | ChangeCamp 2010

Participants: amanda, nicole, lenny, julian, kam, mauree diamond, nikki, josephine ,christina ,hanna,kat, tanya

“We’re interested in doing events using fresh media concepts. What would you want to see in the reshaping of media based on the collapse of traditional media?”

Re-imagining Media – some journalists now using different types of social media to get more holistic stories more diverse, series of voices as opposed to black and white, 2sided issue ssocial media being used to inform independant media

  • what kind of media do we want to make?
  • involves story-telling, possibly with journalistic approach
  • we’re used to hyperlinked actions and thoughts, citizen gen, fresh is young, fluid & open

crazy event idea

  • powerpoint karaoke (with twitter feed projected in behind)
  • hilarity ensues
  • stories, sharing, no desired outcome planned, just idea of bringing ppl together so the unexpected can happen
  • building a critical mass of people
  • bringing ppl together around interesting themes
  • “I tweet specifically around new media & politics” twitter should be more specific/ organized/ more ediquette
  • creating app for election cycles
  • provides rich interactive content, going door to door
  • emphasis on feedback and ability to see impact of your actions
  • the person who knows that they aren’t helpless, they do make an impact, that does have the power – issue cloud
  • “I think the best example Fresh has is what happened during the Olympics”
  • the media looking for the negative and all the bad news – turned into the good story
  • the user generated media
  • true north – actually changed practice – bloggers for the first time we included as “media”
  • new media forces traditional media to look at multiple sides of a story
  • crisis brings out a variety of voices

wiki leaks – bringing huge stories

  • why isn’t mainstream media taking these on – legality
  • new media is shedding new light / however raises concerns of reliability

fact check for redistribution?

  • this is what’s happening now… after trends are identified in blogoshphere, etc then is checked for validity or discussed as a popular topic
  • crowd sourcing fact checks is more reliable than one person or group responsible under a tight timeline/ structure/ etc?
  • questioning both accuracy of new and trad media

movement in mainstream media

  • individuals taking on more of an identity – ie. gillian shaw as opposed to just vancouver sun reporter
  • not just all about objectivity
  • how important the technological changes are
  • the internet is the most profound change that has taken place
  • plus the digitization of media
  • moving from broadcast model to very democratized
  • how many “media” there are
  • we’re really dealing with the nature of our democracy
  • everything becomes digital, cheaper
  • just look at the camera phone
  • having media for all different ways of thinking
  • there’s no unity/ support to filter*
  • daily paper/zines
  • undermine big media with cost and have been somewhat successful
  • the amount of noise vs. the amount of useful info
  • attention span and expectancy sped up to unseen levels
  • how can people move together, unified force for extended periods, constant pressure as opposed to forced pressure over short periods
  • there is so little support/ funding for in depth journalism, getting the bottom of a story
  • we’re not necessarily benefiting from everyone being able to say whatever they want
  • trad media being downsized so much they don’t have the budget to do all the work
  • how can new media fill the urgent needs to give more time, space for quality stories
  • everyone trying to do all facets of media
  • re-stating same reports across various mediums

media co-ops: how can we do that?

Notes from Citizen Reporting | ChangeCamp 2010

Technology adoption across various parts of Gov’t/311 online

  • There isn’t even a direct email address to reception for City of Nanaimo
  • you can call and get directed or go in directly to office and get referred to correct person
  • how can technology facilitate various issues – urgent vs. non-urgent
  • emails/ text messaging – quick & easy, non-threatening, not looking for connection or to start communications with another perso
  • the immediate answer makes you more comfortable
  • when calling, you want an answer on the phone – not get a fax or email later… you would send in medium that you wish to receive

challenge breaking up

  • the need government creates for expertise
  • ie – search function is akin to walking into library without dewy decimal and only librarian has the information to allow you to find what you need

most governments now or planning to accept digital data

  • boston – citizen connect
  • fix my street canada
  • very little in accountability
  • a way for gov’t collecting data – and hopefully to manage/ organize
  • parking mobility – citizen reporting of disabled parking

  • how’d they vote
  • we’re starting to hold gov’t accountable
  • we’d like to start holding citizens accountable
  • now let’s chat – should we just have a reporting system for simple city nuisance or more legal/ personal
  • where do we draw the lines?

what’s the process?

  • how does this get back
  • with 311 nuisance – there is opportunity to collab and take ownership
  • but with parking mobility – app allows all the documentation (better info
  • a need for citizens to be able to do this kind of reporting
  • our governments are facing massive financial challenges
  • governments are trying to figure out how they can essentially outsource by giving tools to citizens
  • this is a revenue stream for the government
  • how secure is the information? easy to forge?
  • grieving your neighbour – this happens now.
  • this conversation wouldn’t take place in France
  • the culture = “you don’t rat people out”
  • which violations which affect people and are worthy of doing this
  • a reporting mc Donald’s – drive thru citizen personal attacks
  • reporting mechanisms – suspected slavery
  • there is an increasing number of slaves working out of homes / businesses – within our own neighbourhoods
  • incredibly difficult to report
  • multi-channel communication – agency / police / citizen
  • agency can only take action when there is a reporting
  • is there an opportunity for gov’t to request more data on specific data sets
  • uptake and reporting / user engagement has been low
  • portland – launched an app reporting potholes, graffiti in a month = over 4000 reports (3 years of work)
  • How to make accessible to everyone, engage more people (not everyone has an iphone)?
  • marketing and communications will spread 311

Pay user to grow app?

  • monetary incentive – wrong motivation
  • certain risks and costs involved in obtaining/ using app
  • change structure – gold digging off violations doesn’t seem right
  • look at Groupon – refer a friend, get $10
  • partner w/ local businesses – discounts, rewards with some value
  • contests, diverting to charity
  • focus on the people who care on that specific topics
  • meaning in civic work is more powerful
  • a category of employed, more strenuous process, they go out and they’re the turfs, earning flat rate

hardware vs. software

  • cost
  • ease of employment

vancouver had a 311 that is seriously unknown

  •  narrow casting issue leads to success
  •  issues here based on how reporting is done – ie Breathalyzers, speed traps
  • access to recording mech. and how it works, source codes, etc
  • fraud photos – only defence is the ability to fight

Citizen Reporting: Where is it going? | ChangeCamp 2010

In the past, citizens have been an integral part of ensuring a well run society. This has included actively informing government and police services of issues through the use of direct verbal contact and phone (911 and 311). With recent developments in mobile technology enabling more extensive reporting (through the use of cameras, video and audio recording, and customized applications) we are seeing an explosion of citizen reporting tools for mobile devices. These are being developed by social enterprises, for-profit companies and cities themselves. What are the opportunities? Should there be limits? Should citizens be “policing”.
Proposed by Campbell Macdonald, Co-Founder Parking Mobility ,